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Communication protocol.

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asked by about ProDriveNext
edited by

When I install the program, it shows there is no available communication protocol. How to fix it?

1 Answer

0 votes
answered by (309k points)
edited by

The communication protocol is directly related and managed by the drivers. You need to check if the drivers are correctly installed for this application. To do this, go to Start > Run > devmgmtm.msc. Look through the list for yellow marked items. If you have any, install their drivers and then start the software again.

Secondly, check the Windows Firewall in System and Security: disable it or add the software to the exclusions list.

Additionally, obtain the latest version of the software from the following link: http://www.hitachi-america.us/ice/inverters/support_service_sales/software_dloads/

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