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Issues with Norton.

+1 vote
asked Mar 15, 2016
edited Mar 16, 2016 by Sean Hill

My Norton version blocks the installation of Netgear USB Control Center on my desktop computer.

1 Answer

+1 vote
answered Mar 16, 2016 by Sean Hill (287,530 points)
edited Mar 28, 2016 by Violette Morel 1

You have to add the software to the exclusion list. Follow the instructions below to see how that can be done:

  • Go to the "Settings" tab.
  • Choose "Antivirus" from the Detailed Settings field.
  • Under the "Scans and Risks" tab, scroll down to the bottom.
  • Click the "Exclusions / Low Risks" section.
  • Next to "Items to Exclude from Auto-Protect, SONAR... etc." click on "Configure [+]".
  • A window should pop up labeled "Real Time Exclusions".
  • Select "Add" and browse to the Netgear installation folder. Select the whole folder.
  • Be sure to check the box for "Include subfolders".

Accept the changes and apply them, then start the software and it should work.

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