First time here? Check out the FAQ!

nProtect Online Security keeps telling me to install.

0 votes
asked by about nProtect Online Security
edited by

My name is Michelle and I am trying to pay for my ELP and EPT test fee with nProtect Online Security.

So, the site for ELM EPT registration told me to install nProtect Online Security in order to pay with my MasterCard and I installed it but it keeps telling me to install it to pay for my test fee even though I installed it several times. I just can't go through the next step to pay it.
I really have to rush to pay for my test fee but nProtect Online Security doesn't work at all. Please help. I really have to rush to pay for my test fee.

1 Answer

0 votes
answered by (309k points)
edited by

The best thing you can do at this time is remove the software and then perform a reinstall. If this is not happening, download the latest version from the official website and try that.

Official website:

In case this solution isn't viable to you, then you will have to contact the developers:

Toll-Free : 1-855-466-7768 (1-855-GO-NPROT)
Office : 1-408-477-1742
E-mail :

Additionally, try changing browsers to pay again. This could also be a compatibility issue with one of your browsers or settings in a browser.

Your answer

Your name to display (optional):
Privacy: Your email address will only be used for sending these notifications.
Anti-spam verification:
To avoid this verification in future, please log in or register