Yes, the problems are caused by the compatibility with the Windows 10 operating systems. I have checked the printer's downloads and found out that Windows 10 is an operating systems that's currently unsupported. In fact, not even Windows 8 or Windows 8.1 in both 32 or 64bit are not supported. This issue applies to the U and U Photo models.
However, in Windows 10 you can use Windows Update to install the drivers for the printer. You also need to activate an option using Windows + X > System > Advanced System Settings > Hardware > Device Installation Settings. Make sure the option is turned on.