First time here? Check out the FAQ!

Why do I get a "MEM_BAD_POINTER" pop-up error message?

0 votes
asked by
edited by

When I try to open Simple Backup, I get the error message and the software won't open. What should I do?

1 Answer

0 votes
answered by (100k points)
edited by

You encounter this error if the settings are changed (Install files for East Asian languages) in the Regional and Language Options while running Windows XP Service Pack 2. In order to restore the functionality of your software you should download the available hotfix found on the Microsoft Support website. The manual approach isn’t too difficult but it is recommended you use an official tool to solve this error instead of messing around with settings. Install hotfix from the support page and restart your computer. The error should disappear.

Your answer

Your name to display (optional):
Privacy: Your email address will only be used for sending these notifications.
Anti-spam verification:
To avoid this verification in future, please log in or register