First time here? Check out the FAQ!

PANASONIC KX-MB771 stopped working when updated from Windows 7 to Windows 10.

0 votes
asked by (120 points)
edited by

When I updated from Windows 7 to Windows 10 my Panasonic printer and scanner KX-MB771 stopped being compatible and working. What shall I do to make it working?

1 Answer

0 votes
answered by (329k points)
edited by

I've checked the web and didn't find a compatible driver for Windows 10. You will have to try to install the driver manually by disabling Driver Enforcement if the printer wasn't installed with the drivers supplied via Windows Update.

To disable the feature, press Windows + C > Change PC Settings > Update and Recovery > Recovery > Advanced Startup > Restart > Troubleshoot > Advanced options > Startup Settings > Restart.

After reboot, connect the printer and manually install the driver using Device Manager. Right-click the item and choose Update Driver, then point it to the INF file and accept the warning when it's shown on screen.

Your answer

Your name to display (optional):
Privacy: Your email address will only be used for sending these notifications.
Anti-spam verification:
To avoid this verification in future, please log in or register