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Wrong password within software.

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asked by (180 points) about Software Informer
edited by

I went to to change my password, but when I get back to the software it tells me "wrong password".

1 Answer

0 votes
answered by (309k points)
edited by

If you have login issues, uninstall the application, and when you're asked, remove the data associated with the client. This is called a fresh installation. Firstly, make sure that the new password is changed and working. Log-in on the website. Secondly, re-download the client from its page and install it, then click on the Login button in the upper-left section of the main window. I have repeated this process, and it works normally without errors.

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