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HTTP-Status 404 : Not found

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asked by about FONDS@NALYSE.TOOL
edited by

Hello, I would like to ask regarding update data in the FONDS@NALYSE.TOOL in version 4.04.19. When I start the update process the error message HTTP-Status 404 : Not found is cancelling the updating process. What can be wrong? If I stopped the firewall and others the same error founded. I have an OS Windows 7. The settings are correct from my point of view. Can you help me with this failure, please? Thanks and regards, Vlasta Podzimek.

1 Answer

0 votes
answered by (236k points)

That means the resource that the program is trying to download has been moved, deleted or renamed. The 404 error is a web error indicates a resource wasn't found. This could happen because of many reasons, but in most of the cases because the program and the website/server where the updates were stored to be discontinued.

While that's not the case because the program still appears as being available, I recommend contacting the developers because this is a server side problem and only the developers have access and can investigate the issue.

Contact email address: Cdsdubai@franklintempleton.com

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