I have a new PRo-688 with error 5-00

Question

I purchased a new Radio Shack PRO-688 scanner on Ebay. On the initial start up I got a message on the screen saying error 5-00 see owners manual. The owners manual says nothing about this error. The guy I bought it from says it only needs a software update. Is this true? And if so how would I do this? I am a computer illiterate.

Answer 1

This is an issue with the SDcard not with the application or its updates. You need to format the card and then reload it through the iScan app. Use a card reader to do this directly instead of using a USB cable. For any other issues you encounter, download the SD Formatter application and format it to FAT32 file system and it should work.

• SD Formatter download link: https://www.sdcard.org/downloads/formatter_4/

Answer 2

Find some one that has a pro-688 that functions. Turn the power off both the scanners! Copy the contents of the functioning SD card to a folder on your PC. Remove the SD card from the other 688 scanner. Erase that SD card. Copy the functioning scanners SD card information you saved on your PC to the Erased SD card. Reinstall the SD card and power it on and start programming! This method worked well for me...