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I have a new PRo-688 with error 5-00

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asked by about RadioShack PRO-668 Digital Scanner
edited by

I purchased a new Radio Shack PRO-688 scanner on Ebay. On the initial start up I got a message on the screen saying error 5-00 see owners manual. The owners manual says nothing about this error. The guy I bought it from says it only needs a software update. Is this true? And if so how would I do this? I am a computer illiterate.

1 Answer

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answered by (264k points)

This is an issue with the SDcard not with the application or its updates. You need to format the card and then reload it through the iScan app. Use a card reader to do this directly instead of using a USB cable. For any other issues you encounter, download the SD Formatter application and format it to FAT32 file system and it should work.

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