ScanWizard 5 doesn't find my scanner

Question

I wanted to scan with Microtek Scanwizard5 on Vista but it couldn't find my scanner, however my scanner is correctly installed (because I can see it on the Device Manager and I can import with Paint but I want to use Scanwizard). Can anyone help me, please?

Answer 1

One big reason that could cause this issue is related to compatibility. Microtek ScanWizard 5 is a very old application. I've checked its interface and the release date. Although you might have the possibility to install it on newer operating systems, the detection feature could be broken.

Try using VueScan or iCopy for better compatibility. You can access their homepages using the links below.

• VueScan: http://www.hamrick.com/
• iCopy: http://icopy.sourceforge.net/

Answer 2

I managed to find the scanner by updating the driver manually and pointing to the install directory of scanwizard.