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Receiving "No Device found" message.

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asked by (120 points) about Elgato Game Capture HD
edited by

I have installed and set up Elgato but it says no device found - any ideas please?

2 Answers

0 votes
answered by (140 points)

try and change the console and if your on ps3 youneed to change the display settings and ps4 you need to turn hdpd off
if you need any more assistance send me another question hope this helped!!

0 votes
answered by (264k points)
edited by

The developers/manufactures provide users with the possibility to see a video tutorials on how to properly set up the consoles supported by the Elgato Game Capture HD. It's best to see a video tutorial, but a user manual will do as well.

Use the following link to reach the support page to download the manual and watch the video: https://help.elgato.com/customer/portal/articles/1492979-elgato-game-capture-hd-manual-and-user-s-guide#link07

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