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Need to reset my password or email on my Snapchat, but it logged me out.

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asked by about Snapchat
edited by

I logged out in my Snapchat account on my phone as I logged into my account on my friends phone. I forgot the password and my account is set up on my mom's email address which she doesn't use anymore, therefore I can't reset my password. Is there a way I could somehow reset my password or email as I have all my contacts on this account and really need to log in asap. My friend logged out from my Snapchat on her phone.

1 Answer

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answered by (329k points)
edited by

The developers provide users with a page where you can reset your password based on the registered email address, but if you don't have access to that email, then the account is lost and no one will restore it back to your. That's the purpose of the email address, to recover the account when there are issues with the password.

However, you can give it a try using the feedback form:

Add as much information as you can and then wait for the response.

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