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Can't download the application on Surface.

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asked by about Verint Ultra Multimedia Support Package
edited by

Trying to download Verint Multimedia Support Package on my home Surface computer and received a error: "This PC cannot open the app, go to App store". Can you offer any suggestions?

1 Answer

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answered by (329k points)

You can't open the application because it hasn't been developed for the operating system used on Surface which is Microsoft Windows RT. Although it's still Windows, you need to use the built-in App Store in order to install apps. The standard EXE files won't work unless the developer released them especially for that particular operating system.

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