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Error message popup in Diaform+.

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edited by

When I open Diaform+ with Adobe Reader 11 nothing happens. When I open Diaform+ with Adobe Reader DC I get an error message popup screen.

Message from webpage:

Error from message handler: The operation failed.

Any good ideas? "Do not save encrypted pages to disk" is not an option I have, it is faded to gray. I have tried to uninstall Diaform+ and I have tried to reinstall versions of Adobe Reader.

1 Answer

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answered by (329k points)
edited by

This is either a compatibility issue or a program error. I recommend keeping only a version of Adobe Reader installed on your computer, because if you have two applications that do the same thing, issues might appear. Secondly, there is the possibility that Diaform+ lacks compatibility with the OS or with one of the Adobe versions. Try installing the latest version of Diaform+ and Adobe Reader and then observe the functionality. If you still have issues, try different ways of launching Diaform: in compatibility mode or with Administrator access.

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