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Unable to install Hotstar app on my device.

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I am writing this mail to let you know that I have an issue to fix on. I am using Android HTC desire A9191, version 2.3.5. I had been using Hotstar YB live, movies app for a year. I was also getting notifications saying to update the latest versions of this app. I had no problem until Oct 14th and from Oct 15th, I could not install it from Google Play Store as it was saying: "Your device isn't compatible for this version." I was keeping in touch with the Developer of this app and I kept receiving mails from them saying: "Sorry to let you know that, from the last update, Hotstar has made it compatible only for OS version 4.0 and above. I got the same message for Facebook Messenger too, saying it's not compatible but within a week later, I got to install it again. For Hotstar app, it has been a month and I didn't get any new updates from them as it still says that my device isn't compatible for this version. Please help me get back this app, so I can install it again with no problem. Hoping that Hotstar can make it compatible for old versions too.

1 Answer

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answered by (329k points)
edited by

You phone needs to be updated to Android 4.0, since latest versions of the mentioned applications are only compatible with Android above version 4.0. You can ask the developer to provide you with an APK that is compatible with version 2.3.5

To check for updates of your Android, go to Settings > About Phone > Software Update. If there is nothing available, it means the phone is not compatible with Android 4.x therefore you need a new phone in order to install those applications.

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