Banned by Redlightcenter game

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I downloaded the game 4 years ago. Have been playing for 3 years, then took a break. Well, I downloaded it again 2 days ago and got banned for chargeback. What does this mean? I'm so confused.

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You will have to get back to Support and explain the situation. A chargeback means someone or something triggered a funds-return process. In this case, if the website has a membership, money were blocked. A chargeback can also mean a direct violation of the Terms of Service. The Support team should provide you with the necessary details regarding the account and the payment.

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