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Errors using QMP 5.0.121.

0 votes
asked by about Quintessential Media Player
edited by

After successfully using QMP for some time I suddenly get the error message "QMP does not function anymore. Windows could search for a solution of the problem online". Clicking this message does not do anything. Below there are the problem details.

Problemereignisname: APPCRASH
Anwendungsname: QMPlayer.exe
Anwendungszeitstempel: 499ce5ce
Fehlermodulname: CddbMusicIDGnote.dll
Fehlermodulzeitstempel: 497e4079
Ausnahmecode: c0000005
Ausnahmeoffset: 00009f56
Betriebsystemversion: 6.1.7601.
Gebietsschema-ID: 1031
Zusatzinformation 1: 0a9e
Zusatzinformation 2: 0a9e372d3b4ad19135b953a78882e789
Zusatzinformation 3: 0a9e
Zusatzinformation 4: 0a9e372d3b4ad19135b953a78882e789

Inserting a new music CD starts the Gracenote plug in and produces the tags. Trying to rip the CD produces the error message from above. Several removals and new installations of QMP did not cure the problem. What could I do?

1 Answer

0 votes
answered by (236k points)

As I can see from the message above, the error is caused by the Gracenote module. Unfortunately, this could be diagnosed in 2 ways:

  1. Send an email to the developer with the error above and wait for a response regarding further actions. Tip: Use the built-in Help > About to obtain contact details.

  2. Completely remove the application from your computer and then re-install the latest version. If the file was corrupted, this is the proper way to fix it.

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