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Bug in System in VF30 Bio-Office

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asked by about VF30 Fingerprint Access Control
edited by

I have a VF30 Bio Office and my software is currently unable to upload new records to the software. New records can only be uploaded if I click on the “Download all records” which is time consuming and sometimes stalls the system.

1 Answer

0 votes
answered by (329k points)
edited by

This device still appears available on the website, but no documents or troubleshooting guides are provided. If you have it, try locating the help section or if it's installed on your computer, go to the installation directory and look for readme files. This is the only way to get support for this application.

Additionally, contact the developers using the following email address:

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