First time here? Check out the FAQ!

You put unwanted program onto my order

0 votes
asked by about PDF Suite 2010
edited by

On July 26 this year I purchased a PDF suite from you, but somehow I got an extra software package for protecting downloads (Solid Tech Industries). I didn't ask for this, but it came and I was billed for it more than I was expecting. The package was $39.95 and I ended up paying $139.70 AUD. I want a refund.

1 Answer

0 votes
answered by (309k points)
edited by

I don't think anyone around here has charged your credit card or account. This is a users community that provides help for other users. To obtain information about your charge, contact the developers of the application. I give the link below to reach the correct page where you can get contact email addresses and phone numbers.

Contact page:

Additionally, you can contact your bank as well and explain the situation.

Your answer

Your name to display (optional):
Privacy: Your email address will only be used for sending these notifications.
Anti-spam verification:
To avoid this verification in future, please log in or register