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RECentral stop working with Windows 10 for Youtube live streaming.

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asked by about AVerMedia RECentral
edited by

The program starts, but we don't see anymore the transmission and few minutes later when I start the live the program is stops working. I uninstall and reinstall, opened ports forward on modem, closed the Firewalls and nothing. Doesn't work and YouTube and it doesn't receive any transmission. I appreciate for any solution because my job is at risk.

1 Answer

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answered by (309k points)
edited by

This happens because you're trying to run the application on an unsupported version of Windows. According to the official requirements, you can install the software on Windows x86, Windows 7 x64, Windows 8 x86, Windows 8 x64, Windows 8.1 x86, Windows 8.1 x64. Windows 10 is not specified as being compatible with the software.

To obtain an answer from the developers, use the following URL to contact them: http://avertv.avermedia.com/Support/ContactSupport.aspx

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