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How I can open my .ai in Illustrator?

0 votes
asked by (120 points) about Adobe Illustrator
edited by

I have an .ai file. I worked with it around couple months. Yesterday I opened my file and saw: “An unknown error has occurred“.

I'm using Adobe Illustrator CC 18. I need to know about some software or methods for restoring .ai files.

1 Answer

0 votes
answered by (309k points)

Recovery is possible when the option was configured prior to the accident. In case it wasn't configured, then I recommend you follow the steps provided by the Adobe developers. Use the information on the URL posted below.

Adobe Support:

Additionally, install Recuva and configure it using the built-in Wizard to recover the original AI file from the partition where it was stored.

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