First time here? Check out the FAQ!
x

I am getting a grey screen when I turn on my laptop.

0 votes
asked by
edited by

I dropped my Windows 8 laptop and now it only gives a grey screen, no cursor, no text, nothing but a grey screen. The buttons lights are working well. When I want to turn it off I don't have to hold on the power button it turns off immediately when I press the power button. I tried to remove the battery and hold on the power button then turning it on again but it didn't work. Please help me.

1 Answer

0 votes
answered by (328k points)
edited by

Unfortunately, there is nothing you can press to bring back the functionality of the laptop since the graphical/display part is faulty/damaged. That's the result when you drop a sensitive object. Very few laptops resist shocks and other physical forces. You will have to take the laptop to a laptop service shop because the warranty practically doesn't exist anymore.

Your answer

Your name to display (optional):
Privacy: Your email address will only be used for sending these notifications.
Anti-spam verification:
To avoid this verification in future, please log in or register
...