First time here? Check out the FAQ!
x

Lenovo A6000 Plus automatically locked by Leo privacy guard, a pre-installed program.

0 votes
asked by
edited by

Lenovo A6000 Plus automatically locked by Leo Privacy Guard, a pre-installed program. Now asking for password and I didn't put the password. Can anyone please help me out to solve this problem? I am unable to do anything on the phone.

1 Answer

0 votes
answered by (309k points)

I see the application is available on the Google Play Store which means it could be possible to remove it, but if it's attached to the operating system as a pre-installed app, then the only way to stop it is through the Recovery. This procedure will delete all the contacts, images (in some cases), custom apps and settings. To do it, turn off the phone then press Volume UP key + Power Key for 10 seconds until the Recovery mode appears. Select Wipe Data/Factory Reset and continue with the procedure by restarting the phone. It will clear the password and the items above. Once the phone starts working, go to Settings > Applications > All tab > Leo Privacy Guard > Disable and Force Stop.

Your answer

Your name to display (optional):
Privacy: Your email address will only be used for sending these notifications.
Anti-spam verification:
To avoid this verification in future, please log in or register
...