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Why am I unable to download photos from my camera into my PC?

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asked by about CANON iMAGE GATEWAY Task for ZoomBrowser EX
edited by

Why am I unable to download photos from my camera into my PC? The logo is not appearing on the bottom of my screen as it always has before.

1 Answer

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answered by (194k points)

The cause to this error might be related to the file or application corruption. The first thing to try is a simple reboot of the computer. Secondly, go to Device Manager (Start > Run > devmgmt.msc) and make sure the camera is installed properly on your computer. Finally, re-install the application, but make sure to remove before starting this application.

Insert the CD and follow the instructions to begin the re-installation.

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