First time here? Check out the FAQ!

CMS50E is not recognized.

0 votes
asked by
edited by

After months of usage, today the CMS50E is not recognized by 2 different computers. Program will not allow new data screen and upload. What is the fix it need? Is the unit in a fail state?

1 Answer

0 votes
answered by (194k points)

If the unit appears to be failing, I recommend you check the manual of the device. Use all the information to perform a factory reset. After this procedure, go to Start > Run > devmgmt.msc and make sure that all the drivers are installed when it's connected to PC. If you see something in yellow, insert the support CD and re-install the necessary software/drivers. Reboot the PC and the device and it should work again. Most likely, there was a file corruption that caused this.

Your answer

Your name to display (optional):
Privacy: Your email address will only be used for sending these notifications.
Anti-spam verification:
To avoid this verification in future, please log in or register