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SmartLink scan and program.

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asked by about HealthPort SmartLink
edited by

My SmartLink has frozen. I was able to start the program. I had two papers to scan. It froze on one second and wouldn't scan it. Now the entire program has frozen and won't load. I have restarted it several times with no luck.

1 Answer

0 votes
answered by (329k points)
edited by

The first thing I would recommend is its re-installation. Backup the data you have, then re-install the application. Next time you want to start it, make sure you are logged in with an Administrator account. Right click it and always start the program as Administrator. The software should work this way, because re-installation copies original files and repair any broken registry entries.

Secondly, if you're keep having issues with the software, access the official website an get in touch with the support team. They will provide further assistance to the problem.


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