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HC Spot software freezing.

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asked by about HC Spot
edited by

I use the paid version of HC Spot 2.1.13/64-bit Enterprise Edition. I am having problems that the software freezes at random times for no apparent reason. Does anybody have a solution? Emails to Ates network go unanswered.

1 Answer

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answered by (329k points)

According to the information on their website, the software benefits from free support. If the application freezes for no apparent reason, then you can try a few things:

  1. The obvious reinstallation of the software. If there is a corrupted file or registry, reinstallation will fix it.

  2. Software configuration. It's possible the software is bugged and it's causing errors when a certain option is used.

  3. Conflict with other software. While the software is running, close all the other ones.

Finally, insist on using the contact form: http://www.hcspot.com/support.php

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