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Files changed when using Protect Folder.

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asked by about Protect Folder
edited by

I used Protect Folder 3.4 to lock my folder in my Apacer Portable HDD. Then I plugged in another HDD. When I removed the second HDD, all of my files in my Apacer HDD automatically changed into files with name beginning with "con." Then I cannot open any files. How can I get my files back? Thank you very much.

1 Answer

0 votes
answered by (309k points)

I have checked all the websites listed through Google and also read all the FAQs on the official website, but no question explained the situation. I recommend adding those files back to the software's interface. Technically, the software should replace all the files back to the original state. In case it doesn't happen, access the official website and get in touch with the developer. He should know tricks and ways to get the files back.

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