First time here? Check out the FAQ!

Need help with client prepaid account

0 votes
asked by about CafeSuite
edited by

I need help with client prepaid account. I add 100 hours and next day it shows "7 hours total time". Then I re-added 100 hours and again next day the same problem: 7 hours total time. Somehow, the total hours I add change to 7 hours. Is there a bug or some option in CafeAgent I clicked by mistake that blocks maximum time allowed to 7?

1 Answer

0 votes
answered by (329k points)

I recommend checking the official FAQ available for this application. Typically, you should have the possibility of adding as many hours as you want. But if it doesn't work, then there might be a problem with the software and a reinstall is recommended. Visit the FAQ page and read about the adding hours procedure.

FAQ page:

Your answer

Your name to display (optional):
Privacy: Your email address will only be used for sending these notifications.
Anti-spam verification:
To avoid this verification in future, please log in or register