The failure to detect the USB capture device refers to the driver's installation. Go to Start > Run > devmgmt.msc and make sure that all the items in the list appear normally in their categories. If there is an item with yellow color, right click it and select Update driver. If you have already installed the drivers to your computer, then point the installer to the installation directory. Alternatively, let it search for Windows Update. After this procedure, the device should be detected. However, it's also possible that the USB device is malfunctioning because of the hardware error .