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Dell Data Vault 4.1.9 install causes blue screen crash.

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asked by about Dell Data Vault
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So how do I uninstall this software? What is it for anyway? I did not ask for it.

2 Answers

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answered by (236k points)
edited by

Try using Revo Uninstaller. Even if it can't uninstall the application normally, it will force it to uninstall by wiping out all traces of its presence from the system.

After that, try running AdwCleaner to make sure that there are no leftover rogue registry keys or toolbars in your system.

The application is used to store various files in a secure environment. It offers a way to prevent other users from accessing your files. The files are encrypted and protected with a password.

Warning: Remove any files locked within the application that you might have encrypted before uninstalling the application.

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answered by

Thanks for your reply.

I also asked on answers.microsoft. Using advice received there, I found one computer had a driver causing the crash. It was an old one so I uninstalled the software containing that driver, as well as chasing around updating other drivers. It seems to be stable now.

The second computer did not respond to uninstalling that driver. The BSoD on that computer turned out to be caused by AVG antivirus. So I removed AVG and installed Microsoft Essentials.

The advice given me was to run Verifier, a Windows program, to stress the drivers. The minidump gave the information about what the problem was. It has taken a while, but we may be OK now.

Ref files locked by Dell Data Vault, how do I know there are any? I have not used the program.

Thanks again for your reply.

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