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Reinstall the OS of my phone.

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asked by about QMobile PC suite
edited by

I wanted to restore my QMobile i5. It booted and when the screen became lighten it says "NO CoMMAND". Now I don't know what to do. How can I set my device to its original status?

1 Answer

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answered by (236k points)

The QMobile PC Suite can't be used to flash the firmware of the supported phones. You can do this through the OTA (Over The Air) procedure. There is only one thing you can try. Turn off the phone then press Volume Up + Power. If you succeed entering Recovery mode, then select Wipe Data/Factory Reset and reboot the phone. USe volume buttons to navigate and power to confirm and that's it.

Additionally, if the phone doesn't want to start, you might need to send the phone to factory service or visit a local phone shop to flash it again with correct firmware.

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