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Capure Online chat session to an email.

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asked by about OpenScape Contact Center Enterprise Client
edited by

We are using OpenScape Contact Center Enterprise. Is there an easy way to capture chat sessions (upon completion of chat session) to an email?

1 Answer

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answered by (236k points)

You have the possibility to export the conversations to email directly from client, print them, or export the content to Excel, HTML, PDF or TEXT files. If you can't find the option, go to Help > Contents. Use the Search function and type Export and the software will display all the possibility export functions available for chat conversations.

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