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Random pop-ups with my Image Garden.

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asked by about Canon My Image Garden
edited by

I have no problem with my Image Garden. I use it frequently. But I keep getting these pop-up notices about it that say something like, 'Important files have been damaged or deleted; please re-install.' And I'm not sure about this because I have seen no problems at all, so I just remove these random messages, which is annoying because about 24 of them just pop up on my screen. Any ideas? I have a 5400 series Pixma and I am using Windows 7. If any of this matters.

1 Answer

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answered by (264k points)

When you receive that message, it means there is something wrong with the application, even if the functionality is the same and it works properly. Instead of re-installing, go to Start > Search > > Uninstall a program and look for the Image Garden software. Click Uninstall, but choose Repair instead. If it's not working, remove the software completely and install it again and it should work.

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