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Software Informer won't launch on Windows 8.1 laptop.

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asked by (180 points) about Software Informer
edited by

When trying to launch the Software Informer app on my Windows 8.1, it keeps showing Error 1: cannot connect to server. I've tried un-installing it and re-installing but nothing works. Every other app works on my laptop but this one, not sure what to do. Can you help?

1 Answer

0 votes
answered by (236k points)

You have probably encountered a maintenance session or the servers had issues, and because of that the above message was displayed. I have Software Informer client installed on my computer and it works normally. I was able to perform a refresh to download the newest updates for the applications installed on my computer.

Additionally, go to Start > Control Panel > System and Security > Windows Firewall and add the application to communicate with Internet. It should work this way either.

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