There are no contacts in the saved file.

0 votes
asked by about AIS Converter to MerSit
edited by

We have re-installed the AIS Converter software on a new laptop. Everything is working well and we can see the data input, but when we saved the file (file is saved correctly) there are no contacts saved.

1 Answer

0 votes
No avatar answered by (236k points)
edited by

It's possible that you didn't check the contacts that were required for exporting. Go back into the application and make sure you have the possibility to connect to the database and then export your contacts. Since the MySQL is the one keeping the contacts and the AIS is just a front end, I believe the problem is with the database. Restart MySQL and then export the contacts again and it should work normally.

Your answer

Your name to display (optional):
Privacy: Your email address will only be used for sending these notifications.
Anti-spam verification:
To avoid this verification in future, please log in or register
...