We have a problem with this software. After a restart of the station, there is no sound. Could you help us?
You might need to change some Windows settings related to sound. For this purpose, right click the sound icon on the System Tray and then go to Playback options > Communications. Disable the setting as show in the image below, and the sound shouldn't be muted again.
First of all, thank you for your reply.
We have tested your solution but the problem persists.
After restarting the program, it always returns to mute the program.
Do you have an alternative proposal?