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Can't access Time Cashier attendance in Network.

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asked by (120 points)
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I just configured a Fingerprint Employee Attendance TC500 and I can't access it in my network via TCP/IP. Can somebody help me?

1 Answer

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answered by (309k points)
edited by

The first thing to do is to check the configuration again, then on your computer go to Start > Control Panel > System and Security > Windows Firewall and make sure it's turned off. You could also try pinging the device using Start > Run > CMD then simply type ping ***.***.***.*** where ***.***.***.*** is the IP of the device. If you can't reach it, configure the application again.

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