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How can I restore my account if the I lost my phone?

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asked by about Viber Messenger
edited by

I really need help on this one. I had my tablet reset and now I re-installed Viber. I want to use the same account I was using before since all my contacts are in that account. I tried going through the process, however, it requires having the old number since the code will be sent on that number. I have the same account in my laptop but I still want to have it on my tablet. I need help. What should I do?

1 Answer

0 votes
answered by (309k points)

If you've lost the phone, simply install Viber and log-in with your phone number, then the account will be re-enabled on the new phone and disabled on the old one. Even if the one who finds the phone connects it to the Internet, he will not have access to your Viber contacts.

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