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After uploading a file, in the 'status' field it appears a notification that is halted.

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asked by about FilmMaker DTP
edited by

We use Epson Stylus Photo 1500W. After opening a file in the FilmMaker program, it says that the film will be printed, but in a few seconds it comes to a halt. What could be the problem?

1 Answer

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answered by (309k points)

Check the file you are trying to load/import because it's possible that it's too large or not supported. There is no list with the compatible file formats, but you can simply use File > Open to check exactly what are the supported file formats. Additionally, make sure the software is installed and working properly and all the pre-requisities are also installed and functioning well.

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