The camera works, but you will need to do some configuration first. Connect the camera and let it router assign and IP address. Connect it to a LAN port then access the router's configuration interface and go to DHCP Clients. You should see it in that list. If you know what port needs to be opened, go to Forwarding > Port Forwarding and input the port and the IP address of the cam. This enables you to watch the live stream outside your network.