First time here? Check out the FAQ!
x
 Windows  Mac  Android  Answers  Forum

My drive is still locked by Secure Folder.

0 votes

I have locked my (D:) drive using Secure Folder software. When I'm trying to unlock the drive it accepts the password, it tells me that the drive is unlocked, but I still can't access it. What can I do to access the drive?

asked Feb 17, 2014 by anonymous
edited Oct 28, 2014 by Dan Angel

1 Answer

0 votes

Firstly, reboot your computer, log in using your Administrator account and try accessing the (D:) drive. If you can't, remove Secure Folder (Control Panel > Uninstall a program) and try again. If it still doesn't work, right-click the Computer icon, select Manage and open Disk Management utility. Right-click the (D:) drive below the Volume list and select Change Drive Letters and Paths option. Click the D character, press the Change option and select another letter from the Assign the following drive letter drop-down list. If it still doesn't work, use support@subisoft.com email address to get in touch with the developer.

answered Oct 28, 2014 by Dan Angel (132,380 points)

Your answer

Your name to display (optional):
Email me at this address if my answer is selected or commented on:
Privacy: Your email address will only be used for sending these notifications.
Anti-spam verification:
To avoid this verification in future, please log in or register
...