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ArcSoft TotalMediaArcSoft TotalMedia ›  EPG is not working in my Total Media.

0 votes

Before, EPG worked correctly on my Total Media Arc Soft, but now is not working. The version is 3.5.23.345, and my PC has Windows 10.

asked Sep 18, 2016 by JUAN
edited Sep 30, 2016 by Marco Jauch 1

1 Answer

0 votes

The EPG requires a digital signal to work, but I've seen that it also needs a compatible operating system or the EPG won't work. For example, if you have a 32bit operating system and the software is for the 64bit, then EPG will refuse to work. I've also seen other users who complained about this error with EPG feature. The only way to overcome it is to install a compatible version of the software instead of the old one.

You can find the downloads on the following page: http://www.arcsoft.com/support/download-patch.html

answered Sep 19, 2016 by Stephen Prastman (251,810 points)

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