answered by Sigmafunk
Turn phone off.
Push and hold ... 3 lines to select Wipe Data/ Factory Reset
Highlight the Reboot option
... Reboot option
Congratulations, your phone has been reset.
(Repeat steps 1-7 if ...

answered by anonymous
... navigate down to (Wipe Data/Factory Reset) I am unable to select the ... password so I can't unlock my phone to get into the settings.

answered by anonymous
yes but none of the button allow me to select factory reset.

... the Recovery menu which is accessible by pressing a combination of buttons ... navigate and select Wipe Data/ Factory Reset and restart your phone.
