Problem with smartCARS when attempting a departure.

Question

When I go to start a flight on smartCARS it says "Must be at departure airport". Why does it come up and how can I fix it?

Answer 1

There is an online article from official support that explains the situation encountered. You will basically need to check and correct the latitude and longitude as it's specified on the page. For more information, check the website of the product with the support information. Additionally, contact the virtual airline's administration and send them their page to correct the error.