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Zinc media tablet is not working due to pattern error.

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We put a security pattern on it and my small brother attempted many patterns and now it asks for Gmail password but we forgot it. It's not working and it shuts down. What should I do?

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answered by (194k points)

If you encountered this situation, it means the tablet is locked and there is no way to unlock it unless you perform a factory reset. Look on its margins for a small hole and use a sharp pin to press the button while the tablet is on. This should reset it and then you should have access to it. Alternatively, press Volume Up + Power until the Android recovery appears. Select Wipe data/Factory Reset and then confirm the select with Power button. Reboot it and you now should have access to tablet.

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