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Dongle problems with my activation

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asked by about OKUMA ADVANCE Turning ADVANCE MENU
edited by

I'm using Advance Menu Turning for LB3000IIM and MULT300W. The software works properly for the LB3000; however, the message - "A hardware key is out of order. Check the key for insertion" appears when using the MULT300W software. A dongle is used for each machine. Both dongles are inserted and several combinations of starting the program/dongle insertion have been tried.

1 Answer

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answered by (194k points)
edited by

As the message says, you will actually need to replace the dongles because they're either expired or no longer used as they should. However, I would like to recommend performing another installation for the dongle's driver and software. Make sure to close all the software applications that work in conjunction with the dongle. Re-install the software, then start the application and it should work normally.

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