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A hardware key is out of order.

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A hardware key is out of order.

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answered by (194k points)

When you receive this message, it means that the software's hardware security key is not functioning well or not working at all. Open Device manager (Start > Run > devmgmt.msc) and check if the hardware key is installed correctly. Additionally, go to Control > Uninstall a program and completely remove any installation related to the hardware security/sentinel driver then perform a new installation after you reboot the computer. If everything is performed correctly, the software should start.

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