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I can't open .xls files in Excel.

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asked by about Microsoft Office Excel
edited by

My QM for Windows is saving my file as .xls, but my Excel file extension is .xlsx. When I open the file I get an error saying that the format does not match. How can I resolve this issue?

1 Answer

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answered by (193k points)

If you have issues opening the file, navigate to Start > Control Panel > Uninstall a program, select Microsoft Office from the list, click the Change/Repair button next to Uninstall and follow the on-screen instructions. After that, reboot your computer, launch Excel and from the File menu select Open. From the drop-down list next to the File Name field select All Excel Files and open the .xls document. Check Microsoft Support page for further information.

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